1.1 Thank you for visiting the http://www.nandosperiperi.com/ website (the "Website"). Nando’s Peri-Peri (“Nando’s) is registered as Nando’s Restaurant Group, Inc. ("we", "us" or "our") and is committed to protecting and respecting your privacy.
What types of Personal Data do we Collect?
2.1 The types of Personal Data that we may Collect includes information necessary for our legitimate business interests. This may include personal information which contains identifiable information such as (amongst other things) your first and last name, screen name, email address, postal address, physical address, telephone number, date of birth, details about your telephone device (e.g. mobile phone) and your telephone service provider and information related to providing products and services ("Personal Data").
2.2 We may also Collect other information, including your interests, preferences, purchasing behavior, transactional information, geographical location and demographics (e.g., age, gender, and income information). We may, on occasion, combine Personal Data we receive online with other records (such as those from telephone and direct purchases) to develop a customer profile relating to you.
2.3 We will attempt to limit the types of Personal Data we Collect to only that to which you consent (for example, in the context of online registration, competitions, message boards, surveys, polls, games, SMS, MMS and other mobile services).
2.4 When you visit our Website, our web server also automatically records the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our sites you visit and in what sequence, and the date and length of your visit. This information is aggregate and anonymous data and does not identify you specifically.
How do we use your Personal Data?
4.14.1 We may use your Personal Data to:
4.1.1 provide services or products you request (e.g. fulfilling any orders you place online or send you by email or other electronic means our newsletters or other products or services in which you express an interest);
4.1.2 allow you to participate in recreational activities on the Website (e.g. participate in our message boards), to organize or carry out promotional activities, games or promotional events;
4.1.3 inform you of changes made to our Website;
4.1.4 inform you of products, services, promotions, offers and competitions which you may find interesting, subject to clause 7 below;
4.1.5 respond to any queries you may have;
4.1.6 develop a more direct relationship with you for the purposes described in this section;
4.1.7 develop an online customer profile;
4.1.8 understand general customer trends and patterns so we can develop and support existing and ongoing marketing strategies for our products and services; and
4.1.9 for security, administrative and legal purposes.
4.2 Where you choose to receive mobile services and content via SMS, MMS and other mobile services, we use this information to deliver such mobile services and content to you, to carry out market research, to track sales data and to plan other promotional activities which may be of interest to you.
What is our Cookies Policy?
5.2 We utilize Google Analytics to analyze usage patterns of the Site. Google Analytics generates a cookie to capture information about your use of the Site which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this will not be associated with any other data held by Google. From time to time we may implement additional features including Remarketing with Google Analytics to place ads on other sites you may visit after visiting our site, Google Display Network Impression Reporting to report how people’s interactions with our ads relate to their visits to our site, DoubleClick Platform integrations to help optimize our online advertising efforts, or Google Analytics Demographics and Interest Reporting to analyze information about our site visitors’ interests. These tools help us to better understand your interests and how to provide you with more relevant online advertising. We and third party vendors, including Google, may use first and third party cookies together to optimize and serve ads tailored to you based, for example, on what parts of our site you viewed. To opt out of Google Analytics cookies please visit https://tools.google.com/dlpage/gaoptout. To opt out of DoubleClick cookies please visit https://www.google.com/settings/ads/plugin. For more information about your cookies options visit http://www.networkadvertising.org/choices/#completed.
5.3 We may also use "web beacons" that monitor your use of our Website. Web beacons (or web bugs) are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the web beacon appears, the URL (Uniform Resource Locator) of the page on which the web beacons appears, the time the page containing the web beacon was viewed, the types of browser that fetched the web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our email. On their own, cookies or web beacons do not contain or reveal any Personal Data. However, if you choose to provide us with Personal Data, it can be linked to the anonymous data stored in the cookies and/or web beacons. Most browsers are initially set to accept cookies. However, if you prefer, you may adjust your browser to reject cookies from us or from any other website. Additionally, by setting your web browser to display HTML emails as text only, you may be able to prevent the use of some web beacons. To the extent that your browser permits such ‘do-not-track’ settings, we will recognize that setting and exclude you from analytics that collect information about your online activities over time and across third party websites. However, please note that certain areas of our Website can only be accessed in conjunction with cookies or similar devices.
5.4 We permit limited third parties to place cookies through the Website to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We do not control and are not responsible for any actions or policies of such third parties.
What about Personal Data that is publicly available?
Will my Personal Data be used for marketing purposes?
7.1 If we obtain your prior consent, we may use your Personal Data for the purposes of:
7.1.1 direct marketing of our own products and services and on behalf of other companies within Nando’s; and
7.1.2 direct marketing of products and services on behalf of selected third parties, if you have agreed to your details being passed onto third parties.
7.2 You are entitled to request that we desist from using your Personal Data for the purposes of direct marketing, and we will provide you with the necessary functionality for you to do so with ease, each time we market to you.
What security measures are in place to protect my Personal Data?
8.1 Although absolute security cannot be guaranteed on the Internet, we have in place up-to-date, reasonable technical and organizational security measures to protect your Personal Data against accidental or intentional manipulation, loss, misuse, destruction or against unauthorized disclosure or access to the information we collect online.
8.2 While we cannot ensure or warrant the security of any Personal Data you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.
How will we store your Personal Data?
9.1 We store your Personal Data. We may also or alternatively store your Personal Data on and transfer your Personal Data to a central database located in AWS. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of personal data, we will take the necessary steps to ensure that your Personal Data is adequately protected in that jurisdiction.
Will my Personal Data be shared with anyone else?
How can I find out what Personal Data Nandos holds about me?
11.1 To see the Personal Data we have collected through this Website that relates to you, to cancel it and/or to correct or update this Personal Data, please email us at firstname.lastname@example.org.
11.2 To protect your privacy and security we will take reasonable steps to verify your identity before granting access. If you have any additional questions about Personal Data we hold about you, please contact us at email@example.com.
Application and our use of Facebook user data (where applicable)
12.1 Nando’s has an official application for iPhone, iPad, iPod and Android, available for download in certain countries (the "Official Application"). To check if the Official Application is available in your country and/or to find out more details about the Official Application please visit our Website.
12.2 The Official Application will access information from user’s Facebook accounts once they give us permission to do so whilst using the Facebook-related functionality of the application. Once permission is granted, the Official Application accesses a user’s friends list and location only. If the Official Application is not available, this clause 11.2 will not apply to you.
12.3 In addition, Nando's has a "Find Yourself" Facebook application that will access information from users' Facebook accounts once they give us permission to do so. Once permission is granted, the application accesses a user's name, gender, birthday, locale, email address and spice result. To find out more details about the "Find Yourself" Facebook application, please visit our Website. If the "Find Yourself" Facebook application is not available, this clause 11.3 will not apply to you.
Use of this website by children
13.1 This Website is accessible to children under the age of 18. However, this website is not designed nor intended to be attractive to use by children under the age of 13 ("Minors"). We do not knowingly collect Personal Data from Minors. If you are under the age of 13, please do not submit any information to us. If we are advised that we have inadvertently collected data from a Minor we will delete that data from our systems.
13.2 We require children to consult with their parents before providing Personal Data. We also encourage parents to supervise their children's online activities by, for example, adopting parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other Personal Data without parental permission.
13.3 We encourage parents to talk to their children about the use of the Internet and information they disclose to websites.
How can I contact Nandos?
Effective Date: 1/1/2015